Log your outages and then put your complaint in writing to the FCC. Suddenlink offers a good choice of plans for whatever your TV needs! You can find contact details for Suddenlink Communications above.. ComplaintsBoard.com is an … @Suddenlink @SuddenlinkHelp I am sorely disappointed. It applies only to the monthly fees. Checking the time of a Service appointment i had a service appointment yesterday monday march ** th from * to * they got th... have to change service appointment I … It sure would be easier if when you ask if I want to cancel my appointment on the phone prompt if you'd just cancel it instead of putting me on hold. Now, follow the steps to terminate Suddenlink Services: For terminating Suddenlink services, the user is required to launch the service website. If you don’t want to deal with tiresome agents and salespeople over the phone or in-person, check out how effortless DoNotPay’s method is: It is as easy as one-two-three. I call EVERY time there is an outage or service interruption, which is an average of 2 to 3 times per week. Suddenlink review from Carrollton, Texas rated 1.8/5.0: write down phone interactions and always ask for a supervisor even if it may not work i am without service. Suddenlink continued to Bill me for the rest of the month and since I paid for the service a month in advance I ended up paying for 1 month and 3 weeks for service I had cancelled. If you decline these, the rep will guide … I called in and waited an hour and 45 to speak to someone and they told me I would haver to re-schedule another appointment for this coming Wed. Punch in your credentials and log in to it. We will notify you of the installation appointment day and time as soon as it is scheduled. Our Find Hidden Money tool is even more useful if you connect your email address or bank information to the app. I liked Suddenlink. To avoid long waiting times when contacting Suddenlink or other customer service centers, try DoNotPay, jump the queue, and spend your free time on something more enjoyable than listening to annoying call center music. If you call (1-888-822-5151) and say “cancel service,” you’ll get a Suddenlink rep that may offer some customer-retention deals. e. General. Take advantage of a $1 one-week trial membership and chat with an expert now. Same day appointment changes are not available online. Wed. April... How Do I Get Device Support from Suddenlink? Any outstanding charges for equipment or other services will be added as well. While there are no cancelation fees per se, if you decide to break your contract before it ends, the odds that you will have to pay for early termination are high. Companies respond better when others are watching. Tap below to get started. If you cancel your Suddenlink internet service, you must return your equipment or pay for it. We are waiting for GetHuman4732528 to fix the problem and share the solution with the rest of us customers. So I called tech support again and got another appointment for a technician to come out. Go to the top of the window where it says [Sign Out, My Account]. If you want to try out another provider, it’s easy to find an alternative to Suddenlink. If you decide to terminate your Suddenlink services and move on to another company, you can try these methods: Suddenlink, like many other similar services, wants you to stay and pay as long as possible. Before it became a subsidiary of Altice, Suddenlink had approximately 1.5 million users. When the cancelation is processed, our app will send you a notification. We can help you get SuddenLink's attention and get better help faster. In the window it is self explanatory if you want to cancel your name and get another name on your account. Cancelled cable service but kept internet service. One nice thing about our plan is that it's risk free. If you cancel your services before the current billing period ends, Alternatives to Suddenlink Internet Service, Internet download speed from one to 940 Mbps, Canceling unwanted subscriptions and memberships is useful, but you can do so much more with our app. It applies only to the monthly fees. Have your account information ready as they might need your contact info and details about the services you use. Can You Get a Prorated Refund When You Cancel Suddenlink? You may cancel Service (s) up to the last day of the billing period prior to the service period that you wish to cancel, and the cancellation will be effective at the … What makes it worse, is that SuddenLink is, literally, sole provider as there is no competition in our area; they can, and will … To order Suddenlink residential services, go online or use our provided phone number. No one answers cancellation phone that is your only option. , payments are non-refundable. Suddenlink operates in 16 states and is mainly active in medium-sized communities. GetHuman4732528 did not yet indicate what SuddenLink should do to make this right. Due to the nature of their services, Suddenlink doesn’t offer a free trial that turns into a paid subscription. Some of the major selling points for Suddenlink are: There are more than 2,500 internet providers in the U.S., and finding the most suitable one can be challenging. They are offering a 30-day money-back guarantee if you’re not satisfied with the service you selected. I had an appointment scheduled to repair my internet cable box that was ripped from my house due to a fallen tree. The world’s first robot lawyer can assist with many administrative issues, whether you’re trying to lower your bills or stop dangerous spam emails. To cancel an … ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Suddenlink Communications Customer Service. is a telecommunications company that belongs to Altice USA. Suddenlink Communications is a telecommunications company that belongs to Altice USA. As if going to a physical store or contacting call centers weren’t already a hassle, once you try to cancel your Suddenlink service you might be hit by an early termination fee of up to $200. Suddenlink Cancel Service. This can take 7-10 business days. The appointment was scheduled for today, July 3. You can complete the online complaint form or print Some of the most popular Internet providers in the United States are: Canceling unwanted subscriptions and memberships is useful, but you can do so much more with our app. Initial Suddenlink Communications complaints should be directed to their team directly. ... unable to cancel suddenlink service. Rates increased this month $20/month. Over the last three days, my connection has spontaneously dropped upwards of 7-8 times a day, for around 30-50 minutes at a time. Suddenlink - Lack of customer service and they keep changing my service appointment without telling me May 19, 2020 @ Pissed Consumer A $25 cancellation fee will be applied to cancellations within 24 hours … GetHuman4732528 used the GetHuman Phone to get a rep from SuddenLink on the line without waiting on hold. Complete theft. That means you can cancel your service at any time without fees or penalties. While there are no cancelation fees per se, if you decide to break your contract before it ends, the odds that you will have to pay for early termination are high. 5 years ago. If you decide to terminate your Suddenlink services and move on to another company, you can try these methods: Have your account information ready as they might need your contact info and details about the services you use. Suddenlink vehicles are all over the neighborhood. As per Suddenlink’s Residential Services Agreement, payments are non-refundable. They want you to buy bundle, phone, internet, and cable. How to Cancel Suddenlink Services on Your Own? The appointment is no longer needed. With DoNotPay, you don’t have to make that choice. Sign in to check the time or the status of your appointment. Strength in numbers! Many Hours Not Working But we are charged for them. Source(s): https://shrinke.im/a8yze. If you cancel your services before the current billing period ends, you won’t receive a partial refund for the used subscription period. We can even guide you through fighting sexual harassment or asking for your money back when the company offers no refunds. Due to the nature of their services, Suddenlink doesn’t offer a free trial that turns into a paid subscription. After that, the user is … 0 0. Any materials provided to You by Suddenlink shall not be exported or reexported in violation of any export provisions of the USA or any other applicable jurisdiction. You can also change the time. After the initial 1 yr contract, they [as of June '20] raised my rate by about $15/month, which, for me, equals about about one months $ for food. There is a wide range of channels available and depending on the TV package you choose there are up to 340 channels. Contact their home office at [protected]. You may cancel a confirmed appointment up to 24 hours prior to the appointment time at no charge. Have your account information ready as they might need your contact info and details … Compare Suddenlink and Optimum pros and cons using consumer ratings with latest reviews. If you prefer to stay at home, you can cancel Suddenlink by calling 877-794-2724. Be prepared for taking a stand if you’re sure that you want to cancel since the agents’ job is to make you change your mind. We've taken the time to write instructions for how to solve some of the most common SuddenLink customer problems. I would like to cancel a service call appointment for this afternoon. Can the modem Suddenlink provided be changed from the mode described above? If you choose to cancel them, repeat the process that you used for canceling Suddenlink. To terminate your Suddenlink service prior to the end of the contract, you can visit My Account on the website, stop in at any Suddenlink store, or call 877-694 9474 to … Complete rip off. The world’s first robot lawyer can assist with many administrative issues, whether you’re trying to, or asking for your money back when the company offers, Suing people and businesses in small claims court, Asking for refunds for delayed and canceled flights, Canceling other subscriptions or memberships, Requesting refunds from various companies, Serving some sweet revenge to robocall scammers, Skipping the phone queue when getting in touch with customer service reps, Signing up for free trials without credit card info, Protecting yourself from stalking and harassment, Scheduling a DMV appointment without fuss, How To Find the Best Home Warranty in California, Claim Maine Implied Warranty the Easy Way, Claim Honda Seat Belt Warranty With DoNotPay. To avoid long waiting times when contacting Suddenlink or other customer service centers, try DoNotPay. Suddenlink is part of Cequel. To access your Suddenlink account just open a browser and then open the official website of Suddenlink. (Bet 10-8pm)I have been a faithful customer for years 1/ The process usually includes these steps: Bring your contracts and other relevant account information, Take any equipment that needs to be returned with you, Talk to the salesperson in the store and hold your ground, Cancel Suddenlink With DoNotPay and Save Yourself Some Time, Set up a profile on DoNotPay’s website in a, Choose Find Hidden Money from the dashboard, When asked about the service provider, type in Suddenlink, Possible Problems When You Decide to Cancel Suddenlink, As if going to a physical store or contacting call centers weren’t already a hassle, once you try to cancel your Suddenlink service, Any outstanding charges for equipment or other services will be added as well. If you choose to keep it, you'll owe $125 for the modem and between $75 and $150 for the wireless router. , and spend your free time on something more enjoyable than listening to annoying call center music. . 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