Purchased Stubhub tickets not showing on AXS app, Re: Purchased Stubhub tickets not showing on AXS app. What are my options here? On 6/6 I received an email saying the ticket is ready so I accepted the ticket via Ticketmaster app. Discover & purchase tickets to your favorite events. This gives the seller plenty of options in terms of whether they would like to attend the event or not. When questioned what that meant he told me in case it cancels and sent me a bunch of FAQ info from the website. Hit next and continue on the ticket listing process!Next up is the banking information page. mail I hope I dont have to sort it out at the concert as it is my first concert going alone and I am going to be anxious already . After following the instructions provided, your tickets will be displayed as a digital barcode in the AXS app. These methods work on Android as well as iOS 11, iOS 12, iOS 13 and iOS 15. 2- Uninstall and re-install the O2 venue app and retry/re-send the verification mail. BBB Business Profiles are subject to change at any time. This story has been shared 137,985 times. Watch this video for the complete guide and step-by-step process on how to list and sell those tickets on the AXS platform!00:00 \\\\ Introduction1:01 \\\\ How To Start Listing Tickets On AXS4:00 \\\\ Pricing \u0026 Disclosures6:40 \\\\ Banking Requirements7:52 \\\\ Selling Tickets \u0026 Adjusting Your Listing11:04 \\\\ Life UpdatesYou'll need an AXS account and tickets within the AXS platform to list tickets first of all - you cannot sell any tickets on AXS that are not owned within your own account. Tap Transfer. Click the game that contains the seats you want to transfer. Apparently it is actually AXS? If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. But, no need to worry on that actually as you do have the tickets! I'm going to give it a try now. 2- If this does not work please try to do the same with The AXS app. How did you verify your ax's account with the private relay email? In most cases, tickets aren't issued until 24 hours before the event. After the switch, you will enter the email address you use to access the community in order to reset your password. USE TICKETS WITH THE APP No paper required. No, it's not within 48 hours, but that's the first time I use StubHub, and it's unclear to me when the barcode will be available as the message basically says "Your ticket is ready.". I could definitely see where the bad reviews can come in (I was shady of it too on my end) but was overall pretty good! Customer Reviews are not used in the calculation of BBB Rating. I bought it back in December and have an email receipt, but still not coming through the app. We are changing the way you register and sign-in to the StubHub Community. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. All prices are subject to fluctuation and include additional fees at checkout.). I currently do not know of a way to adjust your price without deleting your listing and creating a new one with your new ticket price. AXS acts as the ticket selling agent for its clients, such as venues, teams and promoters. The tickets are now showing both in the axs and O2 venue app. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. Tickets Not Showing Up In AXS Hello! There could be a delivery delay. BBB is here to help. We found some passes going for as low as $25 before fees. Upcoming Under this tab, you'll see event details and ticket barcodes for all your upcoming events. From Tuesday, Feb. 28 through Sunday, March 19, the annual event is returning to Houstons NRG Stadium for 20 days of carnivals, fun and huge concerts featuring some of the biggest names in country music. I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. Official Tickets and Your Source for Live Entertainment | AXS.com Sat Feb 25, 2023 - 7:00 PM Anaheim Ducks at Carolina Hurricanes PNC Arena, Raleigh, NC Thu Mar 2, 2023 - 7:00 PM Jeff Dunham PNC Arena, Raleigh, NC Sat Mar 4, 2023 Duke Blue Devils at North Carolina Tar Heels Mens . Log in to your AXS Mobile account and click the gray ticket icon in the bottom right corner. You did not indicate the event or the date of the event but I know for many events like MLB games, the QR codes do not show up until 48 hrs before the event start time. Using the apple relay email address to register with AXS will still send your registered Apple email address an email to verify. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. For big releases, tickets are reserved very quickly. For some events the demand will unfortunately exceed the supply. Yes. You will enter your community username and new password and done! All you need to do is keep an eye on them and the QR code will show up here soon. Give it time. This is what AXS told me: If the tickets are being sent using the AXS delivery system (the one the O2 venue uses as of today) then yes, they will appear in the AXS app as well. You could sell them elsewhere, but not on AXS unfortunately.Once past this page, you'll be at your review page of the listing where you'll see the tickets being listed, any disclosures you selected, and then the ticket price. No, each person does not have to have their own ID. Press J to jump to the feed. To quickly bring up your AXS Mobile ID for your next event, click the Tickets icon in the Timberwolves + Target Center app or Upcoming Event Icon in the AXS app located . Bytes Media 2022Topics Covered:Bytes Mediahow tohow to fixaxs app not workingaxs oops something went wrongaxs mobile appaxs app not downloadingaxs login not workingis axs down right nowaxs payment not workingaxs tickets not showing upaxs app crashingaxsaxs appaxs ticket app not workinghow to accept tickets on axs appwhy can't i see my tickets on axshow to sell ticket on axs apphow to transfer ticket on axs apphow to add axs tickets to apple walletapp crashing Wu-Tang Clan and Nas are playing NYC and NJ on 2023 tour. I purchased tickets for a concert back in February. Most importantly, last-minute tickets can be scooped up for reasonable prices. Just a few of our favorites include a BBQ contest, trail rides, horse show, wine tastings and a carnival with rides, games and food. Need to find a different location? I bought my ticket for Detroit through AXS (basically like Ticketmaster) and normally it comes through the app so I have it to present the QR code at the show. They are reserved for a limited time to allow customers with tickets in their 'baskets' to either complete the purchase or release the tickets. This allows them to create their own AXS Mobile account and enter with their own cell phone when they arrive. You will enter your community username and new password and done! Thanks. I have requested the funds 3 times and they always just reappear as a sales balance. From the axs site. It worked. While country is coming to Houston all month long, country is heading, well, all over the country all year long. Log in to your AXS Mobile account and click the. Under the QR code, click the Transfer button. Instead of a paper ticket, you can enter the College Park Center with the AXS Tickets app on your phone. Most of the time you'll simply select to sell the tickets completely together or to ensure they sell in even numbers. Please provide a valid barcode error for Blue Jays tickets, Listing Mariners tickets without a barcode, DiamondBacks tickets no barcodes and not available for mobile transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Hope this info is useful for some of you. This is done to prevent potential fraud or security issues. If you have guests that will arrive separately from you, you can transfer them each a ticket. We are changing the way you register and sign-in to the StubHub Community. Thats cheaper than nearly everything on Killens BBQs extensive menu. Your AXS Mobile ID ticket will now show up. Click here to subscribe: https://bit.ly/2Rad2N8Looking to buy tickets? For now, this is all the information I was given and I'll try and update this post when the event date gets closer. BBB Tip: Buying tickets to the big game or concert? They could not reach the seller/left message. I followed the steps, the O2 venue app wouldn't work anyway, so I downloaded AXS ticket app and it worked. The event staff will . BBB Business Profiles may not be reproduced for sales or promotional purposes. (Note: The New York Post confirmed all above prices at the publication time. I purchased a 2nd Row, front and centre seat for London night 2 through ticketmaster. I had been left in customer service limbo for about two weeks before I sent in another service request and ****** came in to help my situation. Click the game that contains the seats you want to transfer. I am having the exact same issue. Can I share screen shots of digital tickets with friends? If my friend forgets to bring the ticket I transferred to them, can I use my original ticket? To see your AXS tickets on your phone: Open the AXS app; Sign in or create an AXS account. If the purchase is completed . This is the QR code you will display upon entering the venue. You need a connection to download your tickets to the app. Opens at 7am. I sold tickets to an event in March 2023 and the funds show in my sales balance. If no tickets are found when you perform a search, it means that at this moment we do not have any tickets available. Thanks for contacting us. Are you within 48 hrs of the event? I have a problem with AXS Tickets Are you having issues? The O2 Customer's Service also told me they'll have people there at the venue, ready to attend us if anything's wrong, they would need the confirmation order from the site where you purchased the tickets as well as a photo ID. AXS will not allow you to sell tickets for events in a country where you do not have a bank set up for it. I'm having that same issue. That's it that's all, and then list it up again with your new price. Please bring the email with the order confirmation and ID. . I know it's quite annoying but for now we have to wait, just make sure you followed the steps above and check 14-13 days before the concert so you can check if the tickets appear already. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. To download, simply open and view your tickets in the app. It is also important to note that you need to have the same e-mail for both the place where you purchased your tickets from and the O2 venue app. 4- If you're not from the UK make sure you have a UK AXS ID by registering (same mail as told in step 1) via axs.com/uk . You can swipe in your entire party with a scan of any ID associated with the account. You will receive an event confirmation e-mail within 24 hours of your purchase, and your tickets will always be delivered before your event. This relay service basically will block all emails that dont come from stub hub. There could be a delivery delay. This event may include the following features from the venue: To learn more. This business is in an industry that may require professional licensing, bonding or registration. Macklemore released a new album & announced a 2023 tour. The Chainsmokers on March 10 at 6:45 p.m. Turnpike Troubadours on March 11 at 6:45 p.m. La Fiera de Ojinaga on March 12 at 6:45 p.m. Machine Gun Kelly on March 14 at 6:45 p.m. I brought a ticketmaster resale ticket so not sure if that is complicating things! He helped with a ticket accidentally sent to another email and was really kind about it too! I can confirm the tickets are also showing in the O2 Venue App. I transferred AXS Mobile ID tickets to the wrong email, what can I do? Make sure you watch until the end of this video to find out How to Fix AXS Tickets App Not Working on Android and iPhone. 3- If that doesn't work, install AXS app and verify your mail address. If there is a delivery delay as well, you may not be able to sell your tickets right away.Once you begin the ticket listing process, you'll need to set your ticket price up front, along with answering a few questions related to how long you'd like to the tickets to remain listed on AXS and what type of ticket splits you'd like to use.There is no ticket pricing help feature with AXS, so your best bet on pricing tickets is to open up the event page on a different tab and comparing ticket prices in the same section and similar rows to see what are similar prices close to your seats. Re: Bought Tickets with Apple Relay. Once I created an AXS account with the Apple relay email, the tickets were in that account. The fee will be around 15%, sometimes more sometimes less. (United States) Where are my tickets? I received it in about a minute. Make sure is the most updated version. Its not all country though New Kids On The Block, Machine Gun Kelly, The Chainsmokers, Bun B and La Fiera de Ojinaga are all set to perform at NRG Stadium too. Please make sure you're signed in to the same AXS account you used to buy the tickets. : https://bit.ly/39uowDfTry TickPick and pay NO fees ever: https://bit.ly/30Dij2QTo buy tickets and postseason reservations on Lunatix, check out available inventory: https://bit.ly/3asV1RLSign up for Rakuten and start earning cash-back on every single ticket purchase: https://bit.ly/37b8vjiFollow me on social media:https://instagram.com/thumbsuprunhttps://twitter.com/thumbsuprun In case you can't connect to the internet at the venue, we recommend downloading your tickets before you get there. 1- Make sure you use the same email in the account for purchasing the tickets and the one for the O2 app or AXS app. -Tickets will be sent via theAXSMobile ID App. And we did sit for 3+ hours on wait and was fortunate enough to speak with someone. I have the same issuesee photo. * Confirm your ticket transfer. The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. To read the updated Privacy Policy, please. Heres how to get tickets today. Post your event memories with commemorative tickets, photo collages, and more. 2- Uninstall and re-install the O2 venue app and retry/re-send the verification mail. Watch this. BBB reports on known marketplace practices. Anyone else still waiting on tickets purchased via AXS? Go on their chat. AXS Mobile ID allows you to manage . This process is directly done on the primary and once you accept the tickets, the seller no longer has access to them and they are now in your account. Currently at work so I don't really have the time to fix formatting. Click inside the blank box next to each of the tickets you want to transfer. This is a multi-location business. We found tickets for every Diamondbacks home game. In any case, some of you might have noticed the O2 venue app is not sending you verification mails. 1- Make sure you use the same email in the account for purchasing the tickets and the one for the O2 app or AXS app. Want more options? Other than music and the rodeo (of course), the Houston Rodeo offers a bevy of exciting activities. But, no need to worry on that actually as you do have the . Even if the O2 app informs us that the tickets will only appear 14 days prior to the concert date I think it's important to know those tickets won't actually appear if your account is not verified. Thanks. How BBB Processes Complaints and Reviews. We've received your submission. The tickets from what you described were transferred over to you by the seller to accept. Congratulations! Stubhub please help!! Dean E. Smith Center, Chapel Hill, NC Sun Mar 5, 2023 - 3:00 PM As a matter of policy, BBB does not endorse any product, service or business. This is done to prevent potential fraud or security issues. Request the confirm your tickets and provide you with a confirmation invoice and receipt ISayAboot 3 yr. ago That sucks Mogwai10 3 yr. ago It clearly says pending. It's all a fan needs, all in one app. My tickets are not in my account? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. The Apple ID relay should be a unique identifier for your specific email address. x, Hello! Thanks for signing up for the event guide! By clicking Next, you agree to the AXS.com Terms and Conditions. Get personalized event announcements, updates, and reviews every week with the AXS.com event guide email. International Association of Better Business Bureaus. As the event draws near, you will receive an email (usually from axs@axs.com) prompting you to log in or register and access your tickets. Have them meet you at the venue. Bun Bs Southern Takeover on March 3 at 6:45 p.m. New Kids On The Block on March 7 at 6:45 p.m. Create an account to follow your favorite communities and start taking part in conversations. 2023 NYP Holdings, Inc. All Rights Reserved. Some are cheap. Securely share your tickets with your friends. If you are attempting to sell tickets for an event in the USA but you do not have a bank account in the USA, you will not be able to complete this section and you will be unable to sell the tickets for that event on the AXS platform. Thanks for posting, I am having trouble getting my ticket to come through on the o2 app or the axs app. I did that but there are no tickets showing up in the AXS app. It eliminates paper tickets and allows you to enter events quickly with the scanning of the AXS or venue app. I've been trying to get one for days and reached to customer's support for help through both Twitter and their website page. Some are under $15. If you just purchased your tickets not long ago and aren't seeing them under My Events, hang tight. I purchased two tickets for a concert on Stubhub UK. According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. x, Footer.languageSelector.ja-jp.greeting And if all you want is a Daily Grounds Pass, now is the time to pounce. Footer.languageSelector.ja-jp.region Stubhub is the first place I look to buy tickets and compare ticket prices: https://bit.ly/2I6GNwAVivid Seats lets you save $10 on your first purchase when buying through the app! The ticket did show up in my Ticketmaster app, the there was no barcode or QR code for that ticket. Plans can . Front row or on the aisle? If that doesn't pull up an email then try searching for the word transfer, the phrase sent you tickets, or an . (United Kingdom) You also have the option of transferring and listing your tickets for sale prior to the event. last-minute tickets can be scooped up for reasonable prices. Transfer Help. AXS tickets are delivered to AXS accounts within 24-48 hours of the event. This detail is not disclosed upon listing or sale of your tickets or when you start the funds transfer. After the switch, you will enter the email address you use to access the community in order to reset your password. So I went to the UK website and used the same email that I previously used on the AXS app, I logged in but had to verify my account again, now two AXS IDs showed there in the website with the same mail, one from the UK and one from the US. Release the funds to me now as the tickets sold and you were paid including your fees. Boz Scaggs has 18 concerts in 2023. Check out our list of the 12 biggest country stars on tour in 2023 here. Vivid Seats is a verified secondary market ticketing platform, and prices may be higher or lower than face value, depending on demand. 01-30-2022 09:39 AM. THANK YOU. Locating Guest Account Tickets with Access Code, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. All tickets will automatically transfer to your AXS Mobile account. They offer a 100% buyer guarantee that states your transaction will be safe and secure and your tickets will be delivered prior to the event.
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